The task of delivering e-mail correctly should be left up to professionally written software run on servers designed to get your messages out fast, correctly, and with proper formatting. Desktop-based software quickly becomes out of hand as your list grows into the thousands of addresses. SmartNetware takes the work off your hands and puts it onto our high-speed servers where your messages are delivered at a blazing fast rate with 100% precision. You just push a button and your job is done. The time savings in just the set-up and delivery of your e-mail messages often pays for the cost of our service.

MAIL MERGE

You can have up to 1,000 mail merge fields in each message you send. Need more, we can go up to 65,000 mail merge fields if you need it. Merge fields can contain text up to 250 characters per field and merging the data into your content is simple.
 

TARGETED MAILINGS

If you have your mailing list key-coded to identify certain demographic groups, you can mail to any or all of them with the click of a mouse. In addition, you can sort and select addresses by any mail merge field in your database. All of this can be done by you in a matter of seconds.
 

BOUNCE MANAGEMENT

Bounces are one of the most time consuming tasks to deal with. Our bounce manager does all of the work for you and condenses the bounces down to a simple report for you to review and take action upon. Our system looks for over 121 different "phrases" for why a message bounced and categorizes the bounce into hard and soft bounce groups. This gives you peace-of-mind knowing that the addresses you delete from your list are not just temporary bounces. No other service in the industry gives you this kind of bounce management!

SUBSCRIPTION PROCESSING

Managing subscribe/unsubscribe requests is done automatically with our service. You are given a special e-mail address for your clients to mail to, or you can have them mail directly to your domain and have that message forwarded here for automatic processing. Verified opt-in is also a standard feature on this service to ensure your subscribers are valid. Unsubscribes are immediately removed from your list and a log is kept showing the date/time of every action taken on your list. We will even give you a sample template to use for processing subscribers directly from your website.
 

CONTENT MANAGEMENT

You can upload and save content for later use in a wide variety of formats. Text, HTML, Multipart/MIME, and binary files are all easily uploaded. You can even e-mail the content directly into your account! The content management screen is designed to let you upload content quickly and easily.

TIME-DELAY DELIVERY

If you want your messages to be delivered at 6am every Monday morning, this feature is exactly what you need. You can time-delay any mailing or number of mailings for any time in the future with just the click of a mouse. You also have the ability to recall a previously stored mailing in case you need to change the content or address list.

REPORTING

Our campaign management reports will condense all of the details of a mailing you perform down to a single page showing the date, time, number of pieces sent, bounces, messages read, and number of messages forwarded. And since the tool is adjustable, you can have almost any piece of data included on the report.

USER SECURITY

You can give your staff access to the system based on a username and you can restrict their actions so only certain users can launch a mailing or upload content, etc. This is a very flexible system designed to let your entire team use the system without concern of having an accidental mailing.